Privacy and Cookies Policy
- Collection and use of personal information
- Information E-mails
- Additional information
- Information sharing
- Anonymous information
- Data storage and Data Protection Compliance
- Deletion of your Account
- External links
- Your rights
- Contacting us
Collection and Use of Personal Information
Your Personal Information includes your:
contact Information, such as your name, address, e-mail address, phone number which you provide when you enroll as a user of the website, upload or submit activity information or any material via the website or request any information;
Email address in connection with your account sign-in facility;
gender and location when you enroll and in connection with your account profile;
information collected through the use of our Software;
record of your participation in activities and challenges and your strakes;
information you post in the form of praise; and
communications you send us to submit queries or comments regarding the website or its content.
You are under no obligation to provide any such information. However, if you should choose to withhold specific information, we may be unable to provide you with certain services.
We will use your Personal Information only for the purpose of providing our services to you including to:
administer your account with us;
identify you when you sign-in;
track your program progress, determine your eligibility for rewards, as well as provide you with information that you may find helpful;
analyse on an anonymous, aggregated data basis the use of the website and app and the people visiting in order to improve our content and services including research into our users demographics; and send you information which you have requested from us.
We send you push notifications on your device from time-to-time in order to provide you with in-product reminders and notifications. If you no longer wish to receive these types of communications, you may turn them off at the device level.
Unmind may send you e-mails or newsletters with information and offers about the Unmind platform and services. You can opt out of such communications free of charge at any time by updating the ‘my profile ’ section of the website, or by sending an e-mail to firstname.lastname@example.org.
When you visit the website we may automatically collect additional information such as the type of internet browser or mobile device you use, your IP address (the unique address that identifies your device on the internet) and the operating system of your device which is automatically recognised by our web server. We use this information to analyse trends, to administer the site, to track users’ movements around the site, to gather demographic information about our user base as a whole and to personalise the website to users’ preferences.
In general, we will use and disclose your Personal Information to administer our services to you including, at times, disclosing your Personal Information to agents or contractors that work on our behalf and assist us in providing and supporting the services we offer through the website including processing transactions, fulfilling requests, analysing data, or helping us to communicate with our members. We may also disclose your Personal Information if you have expressly consented to this.
In addition, we may use your Personal Information, in connection with your participation in our services and your possible participation in other similar services that may be offered to you by your employer or entities with which your employer contracts, for the following general purposes:
to coordinate enrollment in, and education about, the services available to you,
to ensure that you receive appropriate rewards for participation in our services and other similar services provided by your employer or entities that contract with your employer,
to evaluate the overall quality of the rewards program(s) in which you may participate; and
to assess your eligibility for other programs that your employer, or contractors on behalf of your employer, may offer.
To the extent you participate in any challenges or competitions that we sponsor, please be aware that your name and performance information will be available to other challenge or competition participants and, provided you expressly consent to this, to your employer.
Unmind may disclose your Personal Information (a) if legally entitled or required to do so (for example if required by law or by a court order or other judicial or administrative proceeding, (b) as otherwise required under any applicable law, rule, or regulation, and (c) if we believe, in good faith, that such disclosure is necessary to protect or defend our rights or those of others or to assist in the investigation or prevention of illegal activity.
Upon request we will provide you with information about whether we hold any of your personal information. If your personal information changes or is including or outdated, you may correct, update, or amend it by making the change through the ‘my account’ section of the website. If you no longer desire our service, please contact Member Service. We will respond to your request to within 30 days.
We may create “Anonymous Information” records from the Personal Information records by excluding your Contact Information or excluding any other information that could link the Anonymous Information back to you. We may use this Anonymous Information for internal purposes, such as analyzing patterns in the program usage, so that we may enhance the services. We reserve the right, subject to applicable law, to use and disclose any Anonymous Information at our discretion. For example, upon request by your employer, we may share Anonymous Information with other partnering organisations for purposes of research and program analysis. You are welcome to request the names of such partnering organisation from us at any time. We use this Anonymous Information to analyse and understand demographics trends, customer behavior patterns and desires, and information that may enrich the content and quality of our member programs.
If you are a member of the Unmind Program through your employer’s participation in one of our programs, we may (a) share Anonymous Information with your employer in an anonymous aggregated or group format, and (b) provide your Personal Information in an anonymous aggregated or group format to third parties (“Analytics Processors”) that process that Personal Information to generate Anonymous Information and analytical information related to that Anonymous Information to be shared with your employer. Your employer will not be able to use such Anonymous Information to directly identify you. Your employer may use this Anonymous Information in its discretion, including to evaluate the program overall as well as provide additional benefits, programs, and services. The Analytics Processors do not have any independent right to use your Personal Information except to provide services to generate the Anonymous Information and analyse the information to generate general analytical information. You are welcome to request the names of such Analytics Processors from us at any time.
Technologies such as cookies, tags, scripts and other similar technologies are used by us and our service providers, technology partners or other 3rd party assets. These technologies are used to help administer the site, identify the total number of users, measure traffic patterns for research purposes, personalise or customize content so that a user’s preferences can be “remembered” when they return to the site, and to better manage content.
Cookies are pieces of information that include a unique reference code that a website transfers to your device to store and sometimes track information about you. A number of cookies the website uses last only for the duration of your session on the website and expire when you close your browser. Other cookies are used to remember you when you return to the website and will last for longer.
remember that you have used the website before; this means we can identify the number of unique visitors we receive and manage capacity;
allow you to navigate the website more quickly and easily;
remember your login session as you move from one page to another within the website;
store your settings and preferences;
customize parts of the content of the website to reflect your targets; and
collect statistical information about how you use the website so that we can improve the website and our content.
Some of the cookies used on the website are set by us and some are set by third parties who are delivering services on our behalf.
Most computer and some mobile device browsers automatically accept cookies but, if you prefer, you can change your browser to prevent that or to notify you each time a cookie is set. You can also learn more about cookies by visiting www.allaboutcookies.org which includes useful additional information on cookies and how to block cookies using different types of browser. Please note that by blocking or deleting cookies you may not be able to take full advantage of the website.
We use mobile analytics software to allow us to better understand the functionality of our mobile software on your phone. This software may record information such as how often you use the application, the events that occur within the application, aggregated usage, metrics, performance data, crash reports, and where the application was downloaded from. We do not link the information we store within the analytics software to any personally identifiable information you submit within the mobile application.
Links to 3rd party sites
Unmind follows reasonable physical, electronic, and managerial procedures to safeguard and secure your Personal Information. However, no company, including Unmind , can fully eliminate security risks associated with Personal Information. Among the security measures taken is a login process requiring a password and username that you select and a firewall protecting our hosting server. Unmind will retain your username as part of your Personal Information, but will not share this information with anyone. Please be advised that you are responsible for keeping your password and username confidential and secure from unauthorised persons.
It is advisable to close your browser when you have finished your session to help ensure others do not access your personal information if you use a shared computer or a computer in a public place.
Deletion of your Account
If your membership is terminated for any reason, we will delete your Contact Information so that we retain only Anonymous Information in our databases, unless we are obliged to store your Personal Information for legal reasons.
You have a legal right under data protection law to a copy of all the information held about you by us. On request, we will provide you with a copy of this information. You also have a right to correct any errors in that information. As mentioned above, you have a right to prevent the use of your personal information for direct marketing purposes.