Celebrating one year of Nova: How Unmind is changing workplace mental health

At Unmind, our mission has always been clear: to empower organizations to create mentally healthy workplaces where employees can thrive, both personally and professionally. Today marks a significant milestone in this journey. Nova, our AI wellbeing coach, has officially completed its first year in action. That’s 365 days of transforming mental health support in workplaces around the globe, 24/7. 

Since its launch in November 2023, Nova has been at the heart of Unmind’s aim to provide personalized and accessible mental health support. The increased engagement levels of those using and benefiting from Nova have been clear to see and have led to significant improvements in employee wellbeing and organizational performance.

Here’s a look at some of Nova’s impact:

• Over 20k interactions: Nova has hosted more than 20,000 meaningful interactions, guiding employees to the right resources, right when they need them.
• Global reach: Novas's multilingual support enables it to serve global companies in 60+ languages, ensuring accessibility and cultural relevance for diverse workforces.
• High engagement rates: Nova users interact 176% more with the Unmind platform compared to non Nova users, and has become an indispensable tool for employees seeking mental health support, surpassing industry benchmarks.
• Proven outcomes: With a remarkable 63% monthly user retention rate across the platform – triple the industry standard – Nova keeps your workforce engaged and supported like never before.

Nova’s success is built on sophisticated AI technology and a deep understanding of workplace mental health needs. 

• Personalized recommendations

Nova leverages Unmind’s science and the power of AI to provide personalized recommendations tailored to each employee’s unique mental health journey. Whether suggesting a self-guided mindfulness session or providing actionable guidance to improve their wellbeing, Nova ensures timely and relevant support.

• Seamless integration with therapy and coaching

One of Nova’s standout capabilities is its ability to bridge the gap between AI support and human support. When employees require more structured assistance, Nova seamlessly routes them to Unmind’s Talk platform, with access to our global network of mental health practitioners. This integration ensures that employees receive the right level of care without unnecessary delays or complexities.

• 24/7 availability

Available round the clock, Nova provides employees with immediate support, whether they’re dealing with midday stress or late-night anxiety. This constant availability underscores Unmind’s commitment to employee needs, whenever help is required.

• Confidential and secure

At Unmind, we prioritize confidentiality and data security. Nova is designed to adhere to global data privacy regulations such as GDPR and HIPAA, ensuring all interactions and data remain secure and confidential. Knowing that privacy is safeguarded means that employees feel more open to engage honestly with mental health resources.

Nova’s integration into Unmind’s platform exemplifies our holistic approach to mental health support. By combining proactive and reactive solutions with AI and data-driven strategies, Nova addresses immediate mental health needs and creates a culture of continuous wellbeing and resilience. Here’s how Nova contributes to sustainable high performance:

• Preventing burnout: Nova enables employees to find the right help before burnout becomes a widespread issue.
• Enhancing engagement: Personalized support from Nova keeps employees engaged and motivated, directly correlating with increased productivity and job satisfaction.
• Supporting leaders: Nova equips managers with the tools and insights they need to support their teams effectively, promoting a positive and supportive workplace environment.

As we celebrate Nova’s first year, we are excited about the future of Unmind. Our commitment to leveraging AI for better mental health support stands strong, and we are continually refining Nova’s capabilities to meet the needs of modern workplaces.

If you’re ready to elevate your organization’s mental health support and achieve sustainable high performance, Unmind and Nova are here to help. Let’s work together to create a future where every employee can thrive, and every organization can achieve its fullest potential.