What If Mental Health Was a KPI?

Raya Moshiri
18 August 2025

Content
- The Missing Metric in Every Transformation
- What if mental health was a KPI?
- We fund strategy. We invest in tech. But what about our people?
- What makes mental health a KPI?
- This isn’t about therapy at work. It’s about leadership.
- If you’re not measuring it, you’re missing it
- Transform with impact.
The Missing Metric in Every Transformation
We track everything that moves in business.
Sales pipelines. Customer retention. Employee engagement. Time to hire. Time to close. Time to recover from change.
But here’s the question no dashboard’s asking:
What if mental health was a KPI?
Not a wellbeing initiative. Not a slide on the culture deck. But a core, strategic measure of how ready your organization is to grow, pivot, or bounce back.
Because the biggest barriers to transformation aren’t technological. They’re human.
We fund strategy. We invest in tech. But what about our people?
Right now, businesses everywhere are undergoing change. Some are pushing for new markets. Others are rebuilding after setbacks. Many are placing bold bets on AI.
But while the plans are ambitious, the outcomes often fall short.
72% of business transformations fail due to human factors (McKinsey, 2023).
That’s not due to a lack of vision. It’s because the people at the center of those plans were overwhelmed, unsupported, or burning out. We can’t expect people to drive change if they’re already running on empty.
And yet, this is the current state for many workforces:
- 66% of employees undergoing organizational change are more likely to experience burnout
- $7.3 million is lost annually in productivity for every 10,000 employees due to poor mental health
(Deloitte, 2023; Backhaus et al., 2024)
These aren’t soft numbers. They’re real costs, and they’re avoidable.
What makes mental health a KPI?
KPIs help us measure what matters. But right now, mental health often sits outside that frame – treated as a wellbeing perk, not a performance driver.
That needs to change.
When mental health becomes a KPI, you’re not just tracking crisis response. You’re measuring:
- Readiness for change
- Resilience under pressure
- Sustainable performance at scale
And when businesses lead with the right tools, the outcomes speak for themselves.
After implementing Unmind, a global consumer goods firm saw a 23% reduction in stress-related sick days – not because people were told to "power through," but because they were supported early, proactively, and personally.
According to a July 2025 Harvard Business Review article, organizations that adopt early-warning systems can spot signs of stress, disengagement, and burnout before issues escalate –enabling timely and preventive interventions.
This isn’t about therapy at work. It’s about leadership.
Mental health support isn’t about replacing human connection. It’s about empowering it.
We’re not asking managers to become therapists, or teams to talk about their feelings at every meeting. But we are asking: What would it look like if mental health was treated as essential to performance – not separate from it?
At Unmind, we’ve built a platform to make this real. A proactive, evidence-based mental health companion for individuals, teams, and enterprises.
We help organizations:
- Prepare people for change
- Catch burnout early
- Scale support that’s safe, stigma-free, and grounded in science
Because at the end of the day, businesses don’t transform. People do.
If you’re not measuring it, you’re missing it
Mental health affects how people lead, how they make decisions, how they show up during uncertain times. It drives retention. Innovation. Trust. Growth.
So if it’s not on your scorecard, it’s probably costing you more than you think.
It’s time to treat mental health like what it is: a core driver of business readiness.
A leading indicator of future performance.
A KPI worth tracking.
Transform with impact.
See how Unmind helps teams recover, pivot, and perform.