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Mental Health at Work

Why Some Transformations Hold and Others Start to Fray

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Content

  • Transformation pressure does not distribute evenly.
  • The Early Signals of Fracture
  • What High-Performing Transformations Do Differently

Transformation pressure does not distribute evenly.

Where it concentrates determines whether change holds, or quietly begins to fray.

It lands first on leaders and managers. The people expected to translate strategy into execution while absorbing ambiguity from every direction.

Our research shows that leaders in organizations undergoing sustained transformation report significantly higher cognitive load and emotional strain than individual contributors. Yet many step into expanded roles without formal preparation for the human side of leadership.

Expectations rise. Resources often don’t.

When support arrives late or unevenly, pressure compounds. Decisions slow. Execution becomes fragile. Trust erodes, not in dramatic collapses, but in small, repeated moments of strain.

This is where transformations begin to diverge.

The Early Signals of Fracture

In lower-performing transformations:

  • Leadership strain is framed as a personal resilience issue
  • Managers are expected to “absorb” pressure
  • Mental health resources are reactive and underutilized
  • Capability development lags behind strategic ambition

Over time, this shows up in measurable ways.

Our data found that in organizations where leadership strain goes unmanaged:

  • Employees are significantly more likely to report disengagement
  • Intent to leave increases
  • Confidence in leadership decision-making declines
  • Reported productivity begins to dip even when delivery metrics remain stable

On paper, progress appears intact.
Underneath, pressure accumulates.

What High-Performing Transformations Do Differently

In higher-performing transformations, the pattern shifts.

Leadership capability is developed early before strain peaks. Managers are equipped not only with operational tools, but with frameworks for navigating ambiguity, communication friction, and sustained pressure.

Mental health support is positioned as performance infrastructure, not a remedial intervention.

Support is embedded into how leaders operate:

How decisions are paced

How change is communicated

How workload is sequenced

How recovery is structured

The difference isn’t effort.
It isn’t budget.
It isn’t activity volume.

It’s timing and integration.

When leaders are supported proactively, pressure doesn’t disappear – but it becomes manageable.

Clarity improves.
Decisions accelerate.
Teams stabilize.
Execution holds.

These organizations don’t eliminate pressure.

They design for it.

And over time, that design choice becomes the difference between transformations that endure and those that quietly fray at the edges.

What separates transformations that hold from those that unravel isn’t intensity. It’s architecture.

Our full Transformation Tax report explores the structural patterns behind high- and low-performing change environments and what leading organizations are doing differently.

Stay tuned for the full findings.