The I-AI Mode: What to Look for in AI Wellbeing Tools

Your people are already talking to AI. Here’s what it can and can’t give them.

Four in ten workers have talked through work stress with an AI chatbot. Only one in ten have used the mental health benefits their employer provides.¹ Most of it is happening in consumer tools you don’t buy, can’t see and can’t govern.

AI creates a new kind of relationship – not quite a tool, not quite a person. People feel met by it, but the system has nothing at stake, doesn’t remember them the way a person does, and can’t make things right after getting them wrong.

In this new paper, Unmind’s Head of Clinical AI and co-founders name that relationship the I-AI mode and set out what it means for AI support at work. The answer isn’t to avoid AI. It’s to know what good looks like.

In the report, you’ll find:

• Where AI support does its best work, and where its limits sit
• Why a tool that always agrees is one to be wary of
• Three design principles to take into any vendor conversation, with what to look for and what to avoid

Download the full report