The Support Gap: Why AI Is Rewriting the Rules of Workplace Mental Health

Employee expectations have changed, but many workplace mental health strategies haven't kept pace. As organizations navigate constant transformation, uncertainty is becoming one of the biggest drivers of stress, burnout, and disengagement. So how can leaders provide meaningful support before employees reach a crisis point?

In this session, Dr. Max Major, Head of Clinical AI at Unmind, and Angela Lindberg, SHRM-SCP, PhD, explore why traditional models of care are no longer enough, how AI can help close the support gap, and what organizations should consider when implementing AI responsibly. Through real-world examples and practical insights, you'll learn how leading employers are rethinking workplace mental health to improve access, engagement, and outcomes.

What you'll learn:

• Why uncertainty – not change itself – is driving today's mental health challenges.
• Where traditional support models fall short and why prevention matters.
• How AI can provide earlier, more accessible support without replacing human care.
• The three questions every organization should ask before adopting AI for mental health.
• Why measuring impact – not just utilization – is the future of workplace wellbeing.